Privacy Policy

Last updated: July 2026

Introduction

Sukhiya Global Trade ("we", "us") respects your privacy and is committed to protecting your personal data in accordance with the Digital Personal Data Protection Act, 2023 and applicable Indian law. This policy explains what we collect, why, and your rights.

Information we collect

We collect the details you provide — name, email, phone number and shipping address at checkout or enquiry, and account details if you register. We also collect limited technical data (such as device/browser and pages visited) to keep the store secure and working well. We do not store your card or UPI credentials; online payments are processed securely by our payment gateway.

How we use it

We use your data to process and deliver orders and enquiries, provide customer support, send order and account communications, prevent fraud, comply with legal obligations, and — only with your consent — send marketing updates. You can unsubscribe from marketing at any time.

Sharing

We share data only as needed to run the store: with courier partners to deliver your order, with our payment gateway (Razorpay) to process payments, and with service providers (e.g. email) under appropriate safeguards. We never sell your personal data. We may disclose data where required by law.

Cookies & analytics

We use essential cookies to run the cart and your session. With your consent we may use analytics (e.g. Google Analytics) and advertising pixels to understand and improve the store. You can accept or decline non-essential cookies via the consent banner and control cookies in your browser.

Data retention & security

We keep your data only as long as needed for the purposes above or as required by law (for example, tax and accounting records), then delete or anonymise it. We apply reasonable technical and organisational measures to protect your data.

Your rights

You may request access to, correction of, or deletion of your personal data, and may withdraw consent for marketing at any time, by contacting us. We will respond within a reasonable time.

Grievance Officer

In line with Indian law, our Grievance Officer is Sachin Gijare. For privacy questions or complaints, contact contact@sukhiya.com, +91 88558 13771, Pune, Maharashtra, India.

Questions? Get in touch →